B - Providing direction

These units are about providing direction and leadership for the areas that you manage.

Unit B Summary

 

 

 

 

 

 

 

UNIT B1 - Develop and implement operational plans for your area of responsibility 

Every organisation should have an overall strategic business plan and each identified area of responsibility should also have an operational plan that will contribute to achieving the objectives set out in the strategic business plan. 

The ‘area of responsibility’ may be, for example, a branch or department orfunctional area or an operating site within an organisation.

 

 

UNIT B2 - Map the environment in which your organisation operates   
  

This unit is about making sure you have a clear and up-to-date picture of the environment in which your organisation operates and can produce information which could be used for planning and operational purposes.

The ‘environment' includes the ‘external’ operating environment – for example, customers and their needs, market trends, new technologies and methods, legislation, and the activities of competitors and partners. It also includes the ‘internal’ operating environment – for example, resources available to and the culture of the organisation.  
  
For the purposes of this unit, an ‘organisation’ can mean a self-contained entity such as a private sector company, a charity or a local authority or a significant operating unit, with a relative degree of autonomy, within a larger organisation.

 

UNIT B3 - Develop a strategic business plan for your organisation   
  

This unit is about providing your organisation with a clear sense of direction and long-term plans that will help it move in that direction. 
  
Managers and leaders need to focus on the future and provide a clear vision of where the organisation is going and the route it is going to follow to get there. 
  
For the purposes of this unit, an ‘organisation’ can mean a self-contained entity such as a private sector company, a charity or a local authority or a significant operating unit, with a relative degree of autonomy, within a larger organisation.

 

UNIT B4 - Put the strategic business plan into action   
  

Once a strategic business plan has been developed and agreed, it needs to be put into action. This means: ‘selling’ the plan to the managers and other staff involved in putting it into practice; having agreed standards for measuring success; carefully monitoring the implementation of the plan and making adjustments along the way, a process that may need a lot of flexibility and openness to change.  
  
For the purposes of this unit, an ‘organisation’ can mean a self-contained entity such as a private sector company, a charity or a local authority or a significant operating unit, with a relative degree of autonomy, within a larger organisation.

 

UNIT B5 - Provide leadership for your team   
  

This unit is about providing direction to the members of your team and
motivating and supporting them to achieve the objectives of the team and their personal work objectives.

 

UNIT B6 - Provide leadership in your area of responsibility  
  
The unit is about providing direction to people in a clearly and formally defined area or part of an organisation and motivating and supporting them to achieve the vision and objectives for the area. 
  
The ‘area of responsibility’ may be, for example, a branch or department or functional area or an operating site within an organisation.

 

UNIT B7 - Provide leadership for your organisation  
  
This unit is about providing direction to people in the organisation and enabling, inspiring, motivating and supporting them to achieve what the organisation has set out to do. 
  
It is expected that you will be aware of and be able to apply different styles of leadership appropriate to different people and situations. 
  
For the purposes of this unit, an ‘organisation’ can mean a self-contained entity such as a private sector company, a charity or a local authority or a significant operating unit, with a relative degree of autonomy, within a larger organisation.

 

UNIT B8 - Ensure compliance with legal, regulatory, ethical and social requirements   
  
Organisations must show that they act responsibly in relation to their staff, customers, investors and the communities in which they work. All types of organisations must obey the law in key areas such as health and safety, employment, finance and company law. Many organisations also have to work within specific regulations for their industry and ethical frameworks.
 
Organisations who want to maintain a good reputation also have to take account of the views of people in their communities on a whole range of issues such as the environment and other ways in which the organisation affects people’s quality of life.

 

UNIT B9 - Develop the culture of your organisation  
  

Every organisation, whatever its size or history, has a culture (simply defined as ‘the way we do things around here’). The culture of an organisation is based on assumptions and values about business, working life and relationships. These values influence the way people behave towards each other and customers, and how they relate to their work. There may be no such thing as a ‘right’ or ‘wrong’ culture. However, the culture of an organisation has to be in line with its overall vision and strategy. If culture and strategy do not match, it’s unlikely the vision will be achieved. 
  
For the purposes of this unit, an ‘organisation’ can mean a self-contained entity such as a private sector company, a charity or a local authority or a significant operating unit, with a relative degree of autonomy, within a larger organisation.

 

UNIT B10 - Manage risk  
  
This unit is about taking the lead in establishing and operating an effective risk management process across your organisation. This involves systematically identifying, evaluating and prioritising potential risks and communicating information to enable appropriate decisions and actions to be taken. It also involves developing an organisational culture in which individuals are risk aware but are not afraid of taking decision and undertaking activities which involve acceptable levels of risk. 
  
For the purposes of this unit, ‘organisation’ can mean a self-contained entity such as a private sector company, a charity or a local authority or a significant operating unit, with a relative degree of autonomy, within a larger organisation.

 

UNIT B11 - Promote equality of opportunity and diversity in your area of responsibility  
  
This unit is about actively promoting equality of opportunity and diversity in your area of responsibility. It is intended to go beyond compliance with equality legislation and move towards a situation where there is awareness in your area of and active commitment to the need to ensure equality of opportunity and the benefits of diversity. 
  
The ‘area of responsibility’ may be, for example, a branch or department or functional area or an operating site within an organisation.

 

UNIT B12 - Promote equality of opportunity and diversity in your organisation   
  

This unit is about taking a lead in actively promoting equality of opportunity and diversity in your organisation. There are a multitude of organisational benefits from doing this ranging from releasing the full potential of the workforce to being seen by customers, suppliers, potential employees and the wider community as a fair, forward looking and ethical employer. There is also the need to comply with equality legislation and any relevant codes of practice. 
  
The unit involves committing senior management to promoting equality of opportunity and diversity and backing this up by ensuring that a policy and an action plan exist and are communicated and implemented across the organisation. It also involves monitoring and reviewing progress in order to identify further actions and changes to practice. 
  
For the purposes of this unit, an ‘organisation’ can mean a self-contained entity such as a private sector company, a charity or a local authority or a significant operating unit, with a relative degree of autonomy, within a larger organisation.